I understand that if the grooming service is deemed unsatisfactory, notification must be given to Friends with Fur within 24 hours of my pet’s grooming appointment so appropriate changes can be made. Any minor changes can be made within 48 hours of the initial groom.
Before posting any negative comments regarding your pets grooming on any social media platforms this has been discussed first with Friends with Fur, if a resolution has not been satisfactory then you have the rights to comment on any social platform.
I understand Friends with Fur may take photos and/or videos of my pet from time to time during his/her stay and may post these photos onto Friends with Fur’s website and other forms of social media.
Friends with Fur must be notified within 48 hours of my pet’s initial groom of any claims regarding compensation for medical attention given as a result of alleged negligence or injury by Friends with Fur staff. A letter from a registered veterinarian may be required.